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The Postmedia Paywall Guarding Content On Sun & Province Websites Doesn’t Work

By Andrew Morrison | Postmedia isn’t sharing any metrics on how their paywall has been playing out so far, but it’s evident that the controversial move hasn’t stopped readers from…er…reading. And for free. As far as I can tell, the paywall shielding online content from The Vancouver Sun and The Province doesn’t function on mobiles (the content is still free on our office iPhones and iPads), and when we click on stories from our laptops and office computers, the only thing blocking the text is a big supplicating square – the paywall monster – begging for money and blocking our way. Only it doesn’t do the latter, at least not effectively. The monster moves with the text as you scroll, but always leaves a couple of legible lines of text at the top and bottom. Scrolling slowly renders it readable. Oops.

Accessing stories on these two websites hasn’t become impossible, it’s just become cumbersome. Aside from fiddling with the monster, people can avoid the paywall altogether by switching browsers, clearing their cookies and reloading (so we’ve heard), or by switching to a handheld device. But readers will only ever do those things when they come across a story that they really want to read. Sooner or later, they’ll just click to another website for the same (or similar) reportage, one that is less divorced from reality. TechDirt’s Mike Masnick shared his thinking on the subject last March when newspaper giant Gannett made a similar move:

I’ve spent years detailing why these kinds of paywalls don’t work. The short version is that for most newspapers, they just can’t sign up enough users to make it worthwhile. But, more importantly, paywalls actually make the paper less valuable. That’s because lots of people these days read news as part of a collaborative process, in which they want to share what they’re reading via things like Twitter and Facebook. Setting up a paywall makes that a lot harder and a lot more annoying. That makes those publications a lot less valuable in general to readers who can no longer share. On top of that, the paywall shrinks the visits and page views drastically, cutting off the (growing) online advertising opportunities.

Postmedia is working under the Maginot-like assumption that we will see their stories and feel compelled to overcome the obstacles to them on their terms, not ours. It hasn’t been working out that way. How much good money did the troubled company just throw after bad on a paywall that doesn’t even work?

Don’t get me wrong, I want to see our local newspapers flourishing online. More accurately, I want to see our local journalists enjoying secure careers instead of being steered towards early retirement or the door. Was making their content such a pain in the ass to get to a smart way of helping to turn things around? Only time will tell, but I have my doubts.

There are 21 comments

  1. > I’ve spent years detailing why these kinds of paywalls don’t work. The short
    > version is that for most newspapers, they just can’t sign up enough users to
    > make it worthwhile.

    There’s an implied assertion in that statement that “things don’t change.” The “…I’ve spent years…” suggests that the same argument that were valid years ago apply today.

    This may or may not be true, but either way it’s a poor assumption.

    One of the problems years ago was that when someone tossed a paywall up there was often a viable competitor that didn’t. This meant that someone who couldn’t read the Vancouver Sun, for example, might just switch to the Globe online since it didn’t have a paywall (or vice versa.)

    At its bleakest, this leads to the rise of the Huffington Post a publication which barely qualifies as literate and seems to be increasingly considered a source of legitimate news. Go figure.

    At the moment with *more and more* well established news organizations erecting paywalls, it may be that they are more successful. There will be less opportunity to transfer allegiances to another publications, as that publication is likelier to have a paywall as well.

    Of course it’s possible that all those Vancouver Sun readers just go and read Vancouver Is Awesome instead and opt not to pay but that site’s not journalism either, and I have to believe that there are *some* people who want to read news and analysis. If I don’t, I might as well give up on the world (but what an Awesome(tm) end it will be.)

    Things change, and they may have changed enough this time. The tech kinks will get worked out.

    I’m happy to see these publications *trying* at least. Writers need to get paid. Photographers need to get paid. Quality content creators need to get paid. It’s not happening on advertising dollars alone for now.

  2. “Trying” indeed. It took them 15 years to adopt a digital first attitude with the writing on the wall in big block letters. I want to see them succeed, but geez.

  3. I think in general you are right. However there are exceptions – the most notable being the wall street journal, the new york times, are but two.

    However, postmedia offers nothing unique and it is a rehash for the most part of wire service stories so there really is no compelling reason for anyone to pay. Whereas that is not the case with the Times and the Journal.

  4. It’s even easier than you think, just partially load the page. As soon as the article text loads, hit escape to stop loading the page and voila no paywall box.

    I guess making an incompetent paywall is the specialty of their digital division.

  5. @darcy … “and I have to believe that there are *some* people who want to read news and analysis.”

    I’d like to think this too, but I’d also like to believe that those people aren’t reading the Sun or the Province

  6. i totally agree giselle-those two papers are awful- but i do think at least the province is trying harder by bringing in more original content-the sun is a old-fashioned as they come and the editors seem to think that following the layout of some well-known british papers will do the trick but you need the content as well. I was an editor at the sun in several capacities years ago and i am so glad i left. went into tv instead

  7. Neither paper is worth reading but if you must read them, just subscribe to their twitter feeds. Clicking on the links to the twitter feed gives you access to the web page and no popups! This has been the tried and true method for getting access to all the stories in the New York Times.

  8. @George — you left the Sun for television and you’re saying he SUN is bad??? Seriously? Pardon me while I catch a 30 second update. Michael Jackson’s plastic surgery in between episodes of Project Runway here.

    I’m as elitist a media snob as the next guy, but I’d rather have people pressing the Province or the Sun Han Vancouver is Awsome or the Huffington Post.

    > This has been the tried and true method for getting access to all the stories
    > in the New York Times

    No, that’s not true. The NYT will stop you at ten articles but it’s PER BROWSER. Your twitter client might be a different browser than your main one, but the limit hits.

    Also, the NYT pay wall only applies to the “paper” not to their “blogs.” This can cause confusion.

  9. darcy are you really ruling out a medium? 60 minutes, meet the press, the national, etc are below the sun and province’s standards according to you?

  10. Yes.

    That’s the short version.

    60 Minutes has been pop journalism for longer than I care to remember. They haven’t contributed anything to the discourse of news in longer than I can remember.

    Meet the Press is populated by blowhards looking for attention.

    Television is an *advertising driven medium* with little regard to quality. It’s noise, not filler. It has no place in a serious discussion of journalism: it’s funded by large corporations whose interests skew its reports to suit the 30 second attention span of the audience.

    Newspapers as a *class* are marginally better: the ads in most are still peripheral to the content.

    For what it’s worth I think the Province isn’t worth the paper it’s printed on…but it’s still better than television.

  11. And The National? That’s a joke right? The National doesn’t broadcast news. It’s entertainment produced by the Mother Corp. to fulfill a mandate and compete with its American brethren.

    As a medium, television news has reached its apex with the fact that the Daily Show is actually considered a viable source of news by young Americans.

  12. Frontline is broadcast on PBS. The exception that proves the rule. I love me some PBS.

  13. Darcy-one of my teachers once said of me – sarcasm is the wit of a diseased mind and you’re proving the point. And just as an FYI- I worked for the CBC Journal in its heyday which I think was a pretty solid journalism effort and after that in the private sector. Your grand sweeping statements would work well in The Province the paper you seemingly detest.

  14. “sarcasm is the wit of a diseased mind and you’re proving the point.”

    Check out Tea and Two Slices and wonder no more!

  15. the fact that you’ve used the phrase “I worked for the CBC journal” in its heyday implies that there was a “heyday” (i.e. it’s best days) and that they are in the past.

    Q.E.D.?

  16. all you need do to get past the NYtimes walled garden is cut and paste the headline into google search news and use the link to the article, i read it every day this way, no need to switch browsers or ten article limit. bit of a bother but not much of one for free access.

  17. Here are the facts. The Journal used to be one of the top-notch TV programs in the world evident in that it won countless major journalism awards. At some iIt was changed – its format, its approach and style.
    Shortly thereafter it was cancelled.
    Enough said.

  18. I used to like the Journal. I think it did top notch journalism when it was possible to do top notch journalism on television. I no longer think that’s possible.

    I will point out the ridiculousness of this comment:

    “The Journal used to be one of the top-notch TV programs in the world evident in that it won countless major journalism awards.”

    Winning awards does not equate to quality. If it did, Justin Bieber would be the BEST MUSICAL ARTIST EVER.

    It’s that kind of in depth analysis that’s destroyed the mainstream media, though I think print still has a chance. Harpers, The Atlantic, The Walrus and its ilk still value critical thinking. The same hasn’t been true of anything on television since the debut of CNN.

  19. as you well know there are awards and there are awards. the kind of awards the Journal won were all top notch journalism awards-i rest my case.

    and logically your argument does not follow – you lump all awards in one category without distinguishing between quality. your argument is specious and without merit.