Toptable’s New ‘Elisa’ Seeks Restaurant Manager

The GOODS from Elisa

Vancouver, BC | Toptable Group is seeking a Restaurant Manager to oversee our front-of-house operations for the newest addition to our restaurant group located in Yaletown. Designed by the internationally renowned and award-winning Rockwell Group in New York, this elegant and modern steakhouse breaks the old-school mold and highlights a vibrant see-and-be-seen destination restaurant. Anchored by an open show kitchen and a Grillworks Infierno as the centre piece, the menu will feature premium cuts of beef, sustainable seafood, and seasonal produce — all locally sourced. The convivial atmosphere flows from the airy dining room sections to the bar and lounge and through to a communal table.

JOB SUMMARY:

The Restaurant Manager will inspire, develop, oversee, and manage the front-of-house opening team, while working closely with the management team to support the creation and delivery of a unique and elevated guest experience that is in harmony with the kitchen’s food program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

– Serves as an educator, as well as an inspirational, committed, and responsible leader to the restaurant’s front-of-house teams
– Assists with overseeing the day-to-day operations of the restaurant
– Maintains exceptional standards of professionalism and hospitality
– Leads by example, inspiring staff to deliver a memorable food and beverage experience
– Displays a genuine passion to facilitate and exceed guest service expectations
– Ensures the delivery of superior customer service through effective staff training and education
– Actively participates in the mentorship and support of all team members
– Develops a strong and positive rapport with both staff and guests alike
– Drives positive results and aligns with business goals
– Under the direction of the Restaurant Director, initiates and executes special projects as required

REQUIRED EXPERIENCE AND QUALIFICATIONS:

– Minimum 3 years’ experience leading a premium food and beverage operation
– Experience training and managing a large and varied staff
– Related university degree or a combination of education and experience
– Strong business acumen with a proven ability to provide insightful industry leading, best-in-class outcomes to perpetuate growth in a premium service environment
– Highly committed to a premium level of quality
– Skilled at developing and creating food and beverage experiences that drive customer satisfaction and loyalty
– Strong problem solving skills, including the ability to analyze current business problems and implement recommended solutions
– A solutions-provider committed to a vision of service to create an ultimate guest experience
– Strong verbal and written English communication skills
– Superior conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners
– A professionally recognized wine and/or spirits certificate is an asset
– Excellent planning and organizational skills, including the ability to handle conflicting deadlines and prioritize multiple tasks
– Comfortable with dealing with media, public speaking, and VIP guests
– Flexibility to work evenings, weekends, and holidays

Interested, qualified candidates are invited to submit their resume online here.

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