The GOODS from Toptable Group

Vancouver, BC | The Toptable Group is starting the hiring process for its new steakhouse concept called Elisa, opening soon in Yaletown.

Restaurant Manager
Reports to: Restaurant Director, Elisa

Toptable Group is seeking a Restaurant Manager to oversee our front of house (FOH) operations for the newest addition to our restaurant group, Elisa, located in Yaletown. Designed by the internationally renowned and award-winning Rockwell Group in New York, this elegant and modern steakhouse breaks the old-school mold and highlights a vibrant see-and-be-seen destination restaurant. Anchored by an open show kitchen and a Grillworks Infierno as the centre piece, the menu will feature premium cuts of beef, sustainable seafood, and seasonal produce — all locally sourced. The convivial atmosphere flows from the airy dining room sections to the bar and lounge and through to a communal table.

JOB SUMMARY:

The Restaurant Manager will inspire, develop, oversee and manage the FOH opening team, while working closely with the management team to support the creation and delivery of a unique and elevated beverage guest experience that is in harmony with the kitchen’s food program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

– Serves as an educator, as well as an inspirational, committed and responsible leader to the restaurant’s FOH teams
– Assists with overseeing the day-to-day operations
– Maintains exceptional standards of professionalism and hospitality
– Leads by example, inspiring staff to deliver a memorable food and beverage experience every time
– Displays a genuine passion to facilitate and exceed guest service expectations
– Ensures the delivery of superior customer service through effective staff training and education
– Actively participates in the mentorship and support of all team members
– Develops a strong and positive rapport with both staff and guests alike
– Under the direction of the Restaurant Director, initiates and executes special projects as required

REQUIRED EXPERIENCE AND QUALIFICATIONS:

– 3+ years of experience leading a premium food and beverage operation
– A professionally recognized wine and/or spirits certificate is an asset
– Experience training and managing a large and varied staff
– Related University degree or a combination of education and experience
– Strong business acumen with a proven ability to provide insightful industry leading, best in class outcomes to perpetuate growth; driving positive results and aligning with business goals in a premium service environment
– Highly committed to a premium level of quality
– Skilled at developing and creating food and beverage experiences that drive customer satisfaction and loyalty
– Strong problem solving skills, including the ability to analyze current business problems and implement recommended solutions
– A solutions provider committed to a vision of service to create an ultimate guest experience
– Strong verbal and written English communication skills
– Superior conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners
– Excellent planning, organizational and problem solving skills
– Ability to handle conflicting deadlines and prioritize multiple tasks
– Comfortable with dealing with media, public speaking, and VIP guests
– It is essential to have the flexibility to work evenings, weekends and holidays

To apply, please visit http://toptable.ca/careers/restaurant-manager. We thank all applicants for their interest. Please note that we will only be able to respond to those selected for an interview.

Wine Director
Reports to: Restaurant Director, Elisa

Toptable Group is seeking a Wine Director to oversee the wine program for the newest addition to our restaurant group, Elisa, located in Yaletown. Designed by the internationally renowned and award-winning Rockwell Group in New York, this elegant and modern steakhouse breaks the old-school mold and highlights a vibrant see-and-be-seen destination restaurant. Anchored by an open show kitchen and a Grillworks Infierno as the centre piece, the menu will feature premium cuts of beef, sustainable seafood, and seasonal produce — all locally sourced. The convivial atmosphere flows from the airy dining room sections to the bar and lounge and through to a communal table.

JOB SUMMARY:

The Wine Director will curate, develop, oversee and manage the wine program, and will work closely with the Bar Manager to support the creation and delivery of a unique and elevated beverage guest experience that is in harmony with the kitchen’s food program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

– Oversees the day-to-day beverage operations
– Serves as an educator, as well as an inspirational, committed and responsible leader to the restaurant’s FOH teams
– Prepares for and inspires staff to deliver a memorable beverage experience
– Displays a passion for and about wine and the wine industry
– Delivers superior customer service through effective training and education
– Leads by example by delivering superior consistent customer service and hospitality
– Maximizes resources and inventories by managing cost, maintaining and monitoring inventory and budget to ensure the best use of inventory and allocation of expenses
– Develops a strong rapport with agents and wineries
– Under the direction of the Restaurant Director, initiates and executes special projects as required

REQUIRED EXPERIENCE AND QUALIFICATIONS:

– 3+ years of experience leading a premium food and beverage operation
– Holds a high level, professionally recognized Sommelier certification from WSET, CMS, ISG or other valued equivalent
– Experience curating and managing wine inventory with both fiscal responsibility and award garnering intentions
– Related University degree or a combination of education and experience
– Strong business acumen with a proven ability to provide insightful industry leading, best in class outcomes to perpetuate growth; driving positive results and aligning with business goals in a premium service environment
– Highly committed to a premium level of quality
– Skilled at developing and creating food and beverage experiences that drive customer satisfaction and loyalty
– Strong problem solving skills, including the ability to analyze current business problems and implement recommended solutions
– A solutions provider committed to a vision of service to create an ultimate guest experience
– Strong verbal and written English communication skills
– Superior conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners
– Excellent planning, organizational and problem solving skills
– Ability to handle conflicting deadlines and prioritize multiple tasks
– Comfortable with dealing with media, public speaking, and VIP guests
– It is essential to have the flexibility to work evenings, weekends and holidays

To apply, please visit http://toptable.ca/careers/wine-director. We thank all applicants for their interest. Please note that we will only be able to respond to those selected for an interview.

Bar Manager
Reports to: Restaurant Director, Elisa

Toptable Group is seeking a Bar Manager to oversee the bar program for the newest addition to our restaurant group, Elisa, located in Yaletown. Designed by the internationally renowned and award-winning Rockwell Group in New York, this elegant and modern steakhouse breaks the old-school mold and highlights a vibrant see-and-be-seen destination restaurant. Anchored by an open show kitchen and a Grillworks Infierno as the centre piece the menu will feature premium cuts of beef, sustainable seafood, and seasonal produce — all locally sourced. The convivial atmosphere flows from the airy dining room sections to the bar and lounge and through to a communal table.

JOB SUMMARY:

The Bar Manager will curate, develop, oversee and manage the bar program, and will work closely with the Wine Director to support the creation and delivery of a unique and elevated beverage guest experience that is in harmony with the kitchen’s food program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

– Manages the day-to-day bar operations
– Maintains exceptional general bar cleanliness and equipment to optimal specifications
– Serves as an educator, as well as an inspirational, committed and responsible leader to the restaurant’s FOH teams
– Prepares for and inspires staff to deliver a memorable beverage experience nightly
– Designs creative and elevated custom cocktails, while being well versed in classic cocktail culture
– Delivers superior customer service through effective training and education
– Maximizes resources and inventories by managing cost and maintaining and monitoring inventory and budge, ensuring the best use of inventory and allocation of expenses
– Develops a strong rapport with agents and distillers
– Under the direction of the Restaurant Director, initiates and executes special projects as required

REQUIRED EXPERIENCE AND QUALIFICATIONS:

– 3+ years of experience managing a premium beverage operation
– A professionally recognized wine and/or spirits certificate
– Experience curating and managing inventory with both fiscal responsibility and award garnering intentions
– Related University degree or a combination of education and experience
– Possesses solid background knowledge of spirits, etc.
– Strong business acumen with a proven ability to provide insightful industry leading, best in class outcomes to perpetuate growth; driving positive results and aligning with business goals in a premium service environment
– Highly committed to a premium level of quality
– Skilled at developing and creating beverage experiences that drive customer satisfaction and loyalty
– Strong problem solving skills, including the ability to analyze current business problems and implement recommended solutions
– A solutions provider committed to a vision of service to create an ultimate guest experience
Strong verbal and written English communication skills
– Superior conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners
– Excellent planning, organizational and problem solving skills
– Ability to handle conflicting deadlines and prioritize multiple tasks
– Comfortable with dealing with media, public speaking, and VIP guests
– It is essential to have the flexibility to work evenings, weekends and holidays

To apply, please visit http://toptable.ca/careers/bar-manager-3. We thank all applicants for their interest. Please note that we will only be able to respond to those selected for an interview.